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1 thesis found

Thesis2024-2025

Customer Satisfaction and Service Quality in Boutique Hotels: A Comparative Study

Vincent Ong, Patricia Sy

This research measures service quality dimensions and customer satisfaction in boutique hotels, proposing a service improvement model for hospitality managers.

Hospitality ManagementBachelor of Science in Hospitality Management
ApprovedView Details
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Rosemont Hills Montessori College

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  • Rosemont Hills Montessori College
  • repository@rosemont.edu
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